One phone number, and somebody who knows the file when you call it.
No ticket queue, no chat bot, no offshore night desk reading a script. You get a number, a named point of contact, and a documented escalation path when the answer is not immediate.
(817) 000‑0000
Monday to Friday, 7:00 a.m. to 6:00 p.m. Central. Dispatch coverage follows your operating hours once you are onboarded.
dispatch@sambarret.com
Rate confirmations, documents, and anything that needs to land in the file. Compliance items go to compliance@sambarret.com.
Fort Worth, Texas
Sam Barret Transportation Group LLC. Mailing address issued with your onboarding packet.
Twenty minutes, and you leave with a number or a straight no.
- ·Truck count, driver count, and equipment type.
- ·The date your authority was granted.
- ·The lanes or regions you actually want to run.
- ·The one thing that went wrong last month.
If we are not the right fit we will tell you on that call rather than three weeks into an onboarding.
Escalation, in writing
A truck down, a load in jeopardy, a roadside inspection, a cancellation notice, or an accident goes to a named person with a defined response time, not into a queue. The path is documented in your onboarding packet on day one.
Prefer to start in writing? The carrier application is a qualification screen, not a sales form.